Announcement Regarding Hawkes Bay Flooding

J.J. Richards & Sons Pty Ltd has rebranded to “JJ’s Waste & Recycling”
Fees & Charges

JJ’s Waste & Recycling’s associated fees and charges for waste management services are provided here for your information.

JJ’s Waste & Recycling’s associated fees and charges for waste management services are provided here for your information.

Waste Management Service Charges

As a JJ’s Waste & Recycling customer, you may on occasion incur a fee or charge that reflects the costs associated with providing your waste management service.

From time to time, these fees and charges can change and we encourage you to regularly review the table below or to contact your local representative if you have any questions. Your local representative can assist you to find the most sustainable waste management solution for your needs. Click here to contact your local depot.

*All prices quoted are GST inclusive.

Charge
Amount
When does it apply?
Missed Service Fee
50% of the usual service fee.
Please notify us where access to your bin or service area may be obstructed and ensure you adhere to the terms and conditions in using your equipment. Where we cannot perform the service, unless the service failure was out of your control, this charge will apply.
Postal Charge
$5.74
You can elect to receive your invoice by post or email. If you elect to receive invoices by post, this fee will apply to each invoice we issue you.
Suspension Charge
$51.68
This fee may be applied where you do not pay an invoice within the prescribed payment terms.
Dishonoured Payment Fee
$11.48
This charge may be applied if your selected method of payment is declined.
Excess Weight Charge
Auckland – $0.28 per kg.
Christchurch – $0.35 per kg.
Hamilton – $0.32 per kg.
Hawkes Bay – $0.32 per kg.
Palmerston North – $0.40 per kg.
Tauranga – $0.32 per kg.
Wellington – $0.32 per kg.
This charge may be applied if your waste exceeds the allowable weight.

Date of issue: 1st July 2025. Effective date: 1st July 2025.

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The JJ’s Way

We pride ourselves on research, assessment and implementation of forward-thinking strategies to help our customers reduce contamination and increase their recycling options.

Our Company policies and procedures play an important role in ensuring we remain compliant with all safety and environmental legislation providing our customers with the confidence their waste is being collected and recycled/disposed of in accordance with regulations.

JJ’s Waste & Recycling commit substantial resources to research and development of innovative waste solutions which means you, our customers, are provided with the latest in waste and recycling solutions.

Other Waste Management Services

JJ’s Waste depot and waste facility personnel proudly service a range of industrial and commercial industries managing all major waste types and streams within their sectors.

See the full list of services below. Contact your local JJ’s Waste for services available in your area.

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Announcement Regarding Hawkes Bay Flooding

All JJ’s Commercial & Residential Waste & Recycling Collection Services in the Hawkes Bay Region

All Hastings District Council Domestic collections have re-commenced as scheduled. 

All Commercial & JJ’s Residential collection services are now resumed for Napier & Hastings where accessible.

We will do our very best to complete all scheduled services, but we may be delayed due to roads and traffic. Safety of our staff, the public and our trucks is first priority, if the driver deems access not to be suitable for any reason, we will unfortunately not be able to service your bin. Please do your best to have your bin positioned where we can access it safely.

If you were due a scheduled collection of waste or recycling as a commercial or residential JJ’s customer (not council refuse), between Tuesday the 14th to Friday the 17th of February, please retain your waste and we will do our best to collect it on your next scheduled service day. No cancelled service collections will be automatically rebooked, but instead we will of course be zeroing the charges for empties not performed.

If your bin has gone missing, has been severely damaged by the cyclone or your property is temporarily / permanently vacant after the cyclone, then please contact us to make arrangements.

Our customer service team are doing their very best to keep up with your calls and emails, but please be patient with any delays.

Please monitor our website for further updates.

Stay safe and thank you for your understanding during this challenging time.